Hello,
I have a Windows 7 home premum x64 XPS 14 ultrabook (L421X) - that does not have a Optical CD/DVD drive.
i have used the system tools of windows 7,make c:100m,D:50MB,and e:200MB, I have installed a windows 8.1 enterprise in drive D as the 2nd OS,so I can run Win7 and Win 8.1.
Now,I use Dell Backup and Recovery tool in win 7,select Factory image,then click "restart",the laptop restart,then go into a repair option ,but the win8.1 option,not win 7,and have no option to repaire win 7.
i have crate a recovery usb drive,but ,it still use win8.1 option.
I still tried F8 select repair option ,sitll run in win8.1 repair tools.
I want to factory reset the system - how can I do that.
Thanks,
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